Sunday, August 22, 2010

Why Does Public Innovation Seem Uncommon?

I always come away from opportunities for discussion with public innovators thinking more fully about issues. Invariably nuggets of inspiration pop up, often in ways that are unexpected. It’s what excites me about participating in such opportunities. The opportunities invariably bring clarity to questions on my mind. Here’s an example.


Why does public innovation seem to be uncommon? Turning outward, after all, simply makes so much common sense! Surely everyone realizes that thinking about the community first is more fundamental than thinking first the organizations. Surely people recognize that more can be accomplished by coming together than claiming turf? Why does this even need to be taught?


I've learned one thing in advocating for this work that serves me well. It’s reminding myself that few people think this way. Even fewer organizations do. I have to remind myself that more often than not thinking like this is, indeed, not natural. Yet, it's important to acknowledge that some do. They may not recognize the term ‘turning outward’ and they may not have the frameworks to aid them, but there are clearly institutions that do act this way. You can tell it in their actions, especially in the actions they take over time. Why is it that some institutions do while so many don’t?


I’ve been fortunate to have worked with dozens of institutions in several states for a number of years; localities in the northeast, northwest, deep south, mid-Atlantic, mid-west, and elsewhere. As I reflect back on them, I realize that few have had what seemed to be a natural outward orientation. Those that did seemed to have had something in common. They had a core belief about why they were there. You could tell it was something they actually thought about. But that wasn’t all. You could tell that they also really believed it. Many institutions, of course, have a statement of purpose. Yet I suspect that it’s few that believe in them passionately. These did. There was something more that distinguished them. These organizations were willing to change to stay true to their belief. And by that I mean they were willing to challenge themselves deeply. Other than their core belief, nothing was off the table - even their own internal sacred cows. Perhaps you could say they had the institutional equivalent of a personal covenant.

There is a part of me that would like to point to one conversation at Santa Fe as the moment when this became clear. But in truth, I can’t. It was the sum of conversations, formal and informal, coupled with continued dialogue with an ever-widening group of acquaintances that aspire to a life of public innovation. You never stop learning in this work. You simply keep looking for the nuggets of inspiration.

Monday, August 9, 2010

Finding Trust In The Fire Hose

Canadian Tradition

During the Summit, there was a lot of great talk around the subject of trust agents and slow technology or quality versus quantity. We all agreed that the fire hose of information that's pointed our way grows exponentially with each day -- making it tougher and tougher to know how to spend our time and which tools and services are worthwhile in our efforts as public innovators.

Along these lines, we chatted about the principles of the Slow Food revolution and wondered if there was a more sustainable means of finding, producing and consuming quality products and content via technology, meaning slow technology. As you may know, the Slow Food movement questions the validity of the fast-food philosophy as an unconscious credo that erodes culinary heritage. Maybe there is a small but growing trend online to find a like-minded collective who shares this philosophy within the technology space?

I'm not sure exactly how this plays out for others -- for me, it's core to my personal beliefs and workstyle and has helped me spend less time sifting through the noise to find the signal. I do much shorter term planning and focus my energies on doing the next right thing. With so much crossing my plate everyday, I've made it a daily process to continually edit down to the essentials and filter to my trust agents, many of whom are key thinkers in the technology space or leaders in the minimalist movement.

My current work bible: http://37signals.com/rework/

A few related blogs and people I follow with interest:

http://www.fourhourworkweek.com/blog/
http://bigthink.com/jasonfried
http://www.ted.com/
http://zenhabits.net/
http://www.bethkanter.org/
http://www.shirky.com/weblog/
http://www.perhakansson.com/

Who/what are some of your trust agents?

Thursday, August 5, 2010

Liberate Yourself, Disrupt Your Thinking

I wrote this post for my own blog CSRPerspective , targeted at fellow corporate responsibility practitioners and other folks interested in the field. But I hope my fellow Public Innovators find it interesting too !

I spent last weekend in Santa Fe at the 2010 Public Innovators Summit organized by the Harwood Institute. The summit is designed for people in public work. In this case, mostly people from non-profits. The summit brochure pronounces “the deeply personal, even spiritual, part of public work” and “reflect, connect, rejuvenate”. All a bit ‘touchy feely’ for us corporate folks – right ?

Summit sessions were incredibly broadly defined with no defined objectives or deliverables, no meeting leaders, and no slide presentations. And people didn’t generally precede their remarks by defining themselves according to a job title and organizational membership. It took me the first evening to find my place and let go of my corporate training – job title, company, objective and timescale for delivery !

But as I relaxed into the fluidity of the program I found myself realizing that our normal corporate work style, so good for delivering a defined objective in a required timescale also has the potential to blinker us to other routes and numb our senses to a critical nuance.

It was liberating to be in such an unstructured environment and healthily disruptive to my thinking. I left feeling a little unsettled and I need to work out how to reconcile my learning from the summit with my day job. But I have learned that corporations and non-profits face a lot of common issues and that I don’t need to end every meeting with a conclusion and an immediate action plan. Some dilemmas need to percolate

If you have the opportunity to get away from the office and attend an event with a broad civil society purpose, a lot of time for open discussion and a stimulating and diverse group of participants, take the chance and try it. I hope like me you will come away with some new thoughts about your role, some new tools and a lot of new perspectives.

Wednesday, August 4, 2010

Coming Out about being a Public Innovator

When I got back home after an amazing weekend in Santa Fe, as usual I had a load of emails just waiting for me. A few of those were the ubiquitous Linked In emails from folks wanting to connect. So I proceeded to open them up, and update my profile to reflect my new position at Harwood. As I got into updating my profile there is a line for a description - basically an overall description of who I am from a professional perspective. At the time I have Non-profit and Philanthropic Consultant listed. As I thought about the weekend, I felt like I had experienced a "coming out" this past weekend - yes, we all come out of the closet at sometime in our lives! Anyway, my personal politics aside, I decided to put "Public Innovator" in the description and immediately started thinking about how cool it would be if folks that identified in this way would do the same thing so that we could connect and actually move in some collective action. So maybe it was my own attempt to begin a mini-revolution and to finally come out to my colleagues, friends and family about another frame for who I am in this world. So there - I an saying it - My name is Lisa, and I am a Public Innovator.

Monday, August 2, 2010

Welcome! Why I Started this Blog

Welcome!  Good to see you, attendees of the 4th Annual Public Innovators Summit (July 30 - August 1, 2010) presented by The Harwood Institute for Public Innovation.

I started this blog to stay connected to you and the ideas we started to talk about at the Summit. I'd like to continue to share and learn from the 36 of you I met there and the Harwood staff. 

And I hope that other self-identified public innovators will find this blog and join the conversation by commenting on the posts here.

I hope I won't be the only one authoring posts.  There can be up to 100 people writing posts on this blog.  If you would like to be one of them, please let me know and I will add you as an author.

Take care until we meet-up again in this space!

Kimberlie Kranich, author of this particular post, is director of community engagement at Illinois Public Media in Urbana, Illinois and may be reached at kranich@illinois.edu.  

Leveraging Technology for the Common Good

I read something in the plane on the way home that related to our summit discussion on the topic of Leveraging Technology for the Common Good.  It was in Clay Shirky's new book, Cognitive Surplus: Creativity and Generosity in a Connected Age. First of all, I love the title because it assumes the best of human nature and the best use of the Internet and social media tools.  Secondly, it is chock full of examples that I found uplifting and inspiring because they illustrate how people from all over the world are using social media as a tool to organize, aggregate and make real change.

Social Media as a Catalyst for Social Change - An Example from South Korea

The example I'll use from the book has to do with teenage girls in South Korea.  South Koreans, according to Shirky, are the most electronically connected of any people in the entire world.   In 2008, South Korea's democratically-elected president, Lee Myung-bak lifted a ban on imported U.S.-beef that had been in place since 2003 after the beef was discovered to be tainted with mad cow disease.   Peaceful public protests broke out, they grew, they lasted for weeks, the government tried to stop them with violence and that fueled more protests as pictures of police violence appeared on websites and blogs.  Eventually, the president negotiated new restrictions on beef imported from the U.S.  And who initiated the protests: teenage girls were among the earliest organizers!!!!   

How'd these Teenage Girls Do It?
According to Shirky, the girls were fans of the South Korean boy-band, Dong Bang Shin Ki, which had a fan site of more than 1,000,000 users which included bulletin boards.  News of the lifting of the beef ban was posted on one of these bulletin boards.  The band's website provided a space for the youth to gather and share their passions as well as organize the protests (the site was neither political nor apolitical).  The official Korean press reported the lifting of the ban, too, but it was the accessibility and permanence of the band fan site (all possible because of the Internet and social media tools) that sparked and sustained the protests, according to Shirky.

Can Public Broadcasting Provide Such a Space?
For me, social media is a great tool for organizing meaningful change and from my perspective as a staff member at a public broadcasting station, we would be so lucky if we could provide a space for such interaction and mobilization!

Kimberlie Kranich, author of this particular post, is director of community engagement at Illinois Public Media in Urbana, Illinois and may be reached at kranich@illinois.edu.